TECH SUPPORT
DTEWorld has a new 24/7 tech support number.
The Dubois/Crowheart Areas' Local Number: 455-4357 or 455-HELP
The Baggs Area's Local Number: 383-4357 or 383-HELP
If you are a DTEWorld.com customer and not in either of those exchanges please use our toll free number:
1-800-874-9527
NEW
CLIENT TOOLS SUITE AND VIRUS COMMAND INFORMATION
Client Tools Suite
Finally, fine tuning the web the way you want it to be has been made easy using our new service Client Tool Suite.
Accelerator allows you to experience lightning-fast speed if you're using dial-up and screaming fast speeds when using broadband. Pop-Up Blocker and Ad Blocker allow you to enjoy the web without annoying banner ads and pop-ups. Parental Control places you in control of web page content 24/7. The Client Tools Suite works with any Internet connection (broadband or dial-up) and with PCs and MACs and can be personalized to fit your surfing preferences.
For more information contact our office. By email: info@dteworld.com
or by phone, 455-2341 (Dubois exchange) or 383-2150 (Baggs exchange).
Anti-Virus Command
If you have ever forgotten to update your virus definitions or renew your virus protection service Anti-Virus Command is for you. This service provides your computer with real time virus protection. Unlike other anti-virus or Internet security programs Virus Command updates automatically, does not require a subscription renewal and provides your computer with protection against those viruses other programs miss.
This is really a great virus protection service and can be combined with Client Tools suite for a total solution.
For more information contact our office. By email: info@dteworld.com
or by phone, 455-2341 (Dubois exchange) or 383-2150 (Baggs exchange).
VIRUS ALERT INFORMATION
There has been a sudden surge in email virus activity across the Internet. Typically these emails are characterized by a .pdf file or image file which may contain an executable file. DO NOT OPEN these files!!! Once successfully opened these files may execute malicious programs which could affect your computer. This link provides useful and updated virus information. Be aware that many of these types of email messages have forged "from (sender) addresses" which could include recognized mail domains such as @dteworld.com.
SECURITY
Internet access isn't necessarily one-way. Not only does it provide your computer access to the World Wide Web it also has the potential to allow others access to your computer. Understanding the nature of access and the potential for intrusion can help you take the necessary steps to protect your computer from attack. Security is your responsibility, it is up to you to install and maintain the latest virus and spyware updates on every computer using your network. It is also up to you to enable and configure firewall protection software either on your computer or at your router or both. Equipment makers generally provide tutorials on security settings on their web site or may also provide tech support to help you with configuration. Information you will need is your operating system (Windows Vista, ME, NT or 2000 or MAC OS 9,10, etc.), modem and/or router make and model and whether you have dynamically assigned IP addressing or a static IP. Unless you have requested a static IP address from DTEWorld your IP addressing is dynamically assigned (DHCP).
The term network in this case refers to the various connection modes used to deliver access to your computer/s. Depending on your physical address your DSL service may be delivered via telephone cable or fiber optic or a combination of both to your telephone protector.
Wired Network - Simply stated a wired network means that devices connect to the Internet using a physical (wired) connection. Access within a wired network can only be accomplished by physically attaching (plugging in) to that network.
Wireless Network - In a wireless network the wired network is passed to a wireless router or modem which then transmits access via a radio signal. This creates a wireless network which by default can be accessed by any wireless enabled device in range of the signal.
Web Mail address has also changed, if you experience problems accessing your email account using webmail, please use this link On Line Email Access (Requires UserName and Password) and follow the log-on instructions.
You can also view and print email tutorials from the log-on page to assist you in email settings.
Finally for those of you who want to learn a little about web page editing, here is a third party tutorial you can use to provide you with the basics. Web Development Tutorial
DSL
DSL Deluxe Service priced at $44.90 per month and Freedom Plus DSL Deluxe Service at $89.95 per month, opting to use Freedom Plus DSL Deluxe Service provides an annual savings potential for more than $217.00. If you subscribe now to DSL Deluxe or Standard Service and are interested in upgrading to the Freedom Plus DSL Deluxe Service package you can do so today by contacting our business office.
DTE also offers DSL Standard Service for $34.90 per month.
Due to changes and upgrades in our network DSL subscribers who do not have a static IP address may need to make settings changes in their network settings. Tech Support (1-800-874-9527 )
can assist you in determining if your settings will need to be changed or you can use this DSL Settings link and select your operating system to check for yourself. The on-line guides are PDF files which can be printed out and will require Adobe Acrobat Reader to open.
Wild Blue Internet Access
DTE has an answer for those subscribers who are outside of the reach of our standard DSL service and need faster connectivity. WildBlue uses the latest satellite technology to deliver two-way high-speed affordable Internet to your home. Installation is free with a two year service agreement.
For more information please visit our WildBlue website or call our business office.