Services Dubois Telephone Exchange, Inc. provides quality local access services at reasonable rates to our rural Wyoming and Colorado customers. DTE also provides a full range of custom calling features, local dial up broadband access to the Internet, interstate and intrastate equal access and advanced communications services including custom marketing/advertising consultation services and Internet site development.

Lifeline-Linkup Telephone Service Assistance Programs Lifeline service discounts are available to qualified customers. FCC Lifeline credit is $10.00 per month and the Wyoming Telephone Assistance is $3.50 per month. Qualification forms can be picked up at the DTE business office during normal working hours or you can follow this link for Telephone Assistance information and related forms. This link for Tribal Telephone Assistance information and print out application forms. Follow this link to learn about USF (Universal Service Fund).

TECH SUPPORT DTEWorld has a new 24/7 tech support number.
The Dubois/Crowheart Areas' Local Number: 455-4357 or 455-HELP
The Baggs Area's Local Number: 383-4357 or 383-HELP If you are a DTEWorld.com customer and not in either of those exchanges please use our toll free number:
1-800-874-9527

PASSWORD POLICY INFORMATION Weak passwords are the number one cause of on-line identity and personal information theft. DTEWorld encourages all of our Internet customers to change their passwords on a regular basis.

NOTICE:
DTEWorld or agents of DTEWorld would never request your username or password information via email or email reply.
If you have replied to such a request with your account information we strongly suggest that you change your password to protect your account.
A change in your account password may require changing Internet settings in your computer. DTEWorld suggests you contact tech support at the appropriate number listed above for assistance. Below are the policy requirements for passwords, if your present password fails to meet these requirements it must be changed.

• Minimum of 8 characters required
• Password may not be the same as the username
• Alphanumeric required (combination of letters and numbers)
• May include upper and/or lower case characters – a mix of both is a good security measure
• Excluded characters are single quote ’, double quote ”, asterisk *, and sign &, dollar sign $, at sign @, slashes /\, dashes -, brackets, and spaces

Please avoid using common words that can be found in the dictionary and common strings of numbers such as 123456 or letters such as abcdefg
You can change your password on-line using the webmail portal, http://webmail.dteworld.com and selecting the Account Manager Center link in the lower left hand margin of the screen. Once the page opens select the Change Password option and follow the prompts.

Finally, fine tuning the web the way you want it to be has been made easy using SecureIT. SecureIT works with a broadband Internet connection and with Windows 2000, XP, Vista and Windows 7 and can be personalized to fit your surfing preferences.
For more information contact our office. By email: info@dteworld.com
or by phone, 455-2341 (Dubois exchange) or 383-2150 (Baggs exchange).

VIRUS ALERT INFORMATION There has been a sudden surge in email virus activity across the Internet. Typically these emails are characterized by a .pdf file or image file which may contain an executable file. DO NOT OPEN these files!!! Once successfully opened these files may execute malicious programs which could affect your computer. This link provides useful and updated virus information. Be aware that many of these types of email messages have forged "from (sender) addresses" which could include recognized mail domains such as @dteworld.com.

SECURITY Internet access isn't necessarily one-way. Not only does it provide your computer access to the World Wide Web it also has the potential to allow others access to your computer. Understanding the nature of access and the potential for intrusion can help you take the necessary steps to protect your computer from attack. Security is your responsibility, it is up to you to install and maintain the latest virus and spyware updates on every computer using your network. It is also up to you to enable and configure firewall protection software either on your computer or at your router or both. Equipment makers generally provide tutorials on security settings on their web site or may also provide tech support to help you with configuration. Information you will need is your operating system (Windows Vista, ME, NT or 2000 or MAC OS 9,10, etc.), modem and/or router make and model and whether you have dynamically assigned IP addressing or a static IP. Unless you have requested a static IP address from DTEWorld your IP addressing is dynamically assigned (DHCP).

The term network in this case refers to the various connection modes used to deliver access to your computer/s. Depending on your physical address your DSL service may be delivered via telephone cable or fiber optic or a combination of both to your telephone protector.

Wired Network - Simply stated a wired network means that devices connect to the Internet using a physical (wired) connection. Access within a wired network can only be accomplished by physically attaching (plugging in) to that network.

Wireless Network - In a wireless network the wired network is passed to a wireless router or modem which then transmits access via a radio signal. This creates a wireless network which by default can be accessed by any wireless enabled device in range of the signal. Simply stated if you do not password protect your wireless network it can be accessed by anyone with a wireless network card. DTE strongly recommends that you protect your wireless network by using encryption and password protection. A PDF tutorial showing how to configure security settings for the BEC modem/router can be found HERE.

Web Mail address has also changed, if you experience problems accessing your email account using webmail, please use this link On Line Email Access (Requires UserName and Password) and follow the log-on instructions.
You can also view and print email tutorials from the log-on page to assist you in email settings.

Finally for those of you who want to learn a little about web page editing, here is a third party tutorial you can use to provide you with the basics. Web Development Tutorial

DSL
DTE Deluxe DSL priced at $44.90 per month. With Simple Solutions you can add to the base service which inc;ludes local access and 5 of our most popular calling features for $32.00 per month. Add to that our Simple Solutions high speed DATA package for an additional $34.00 per month. Find out today if Simple Solutions and Simple Solutions High Speed Internet can save you money by contacting our business office.
Prices do not include Local Access or applicable taxes and surcharges, some services not avaialble in all areas.

DTE also offers Standard for $34.90 per month.

Due to changes and upgrades in our network DSL subscribers who do not have a static IP address may need to make settings changes in their network settings. Tech Support (1-800-874-9527 ) can assist you in determining if your settings will need to be changed or you can use this DSL Settings link and select your operating system to check for yourself. The on-line guides are PDF files which can be printed out and will require Adobe Acrobat Reader to open.

Wild Blue Internet Access

DTE has an answer for those subscribers who are outside of the reach of our standard DSL service and need faster connectivity. WildBlue uses the latest satellite technology to deliver two-way high-speed affordable Internet to your home. Installation is free with a two year service agreement. For more information please visit our WildBlue website or call our business office.